MMRMA's 911/Telecommunications Advisory Committee is comprised of 911 center directors from across Michigan. The committee regularly reviews technological changes that affect how support is administered to both emergency service providers and the citizens they serve. In addition, they regularly their processes for the delivery of services to reduce MMRMA members' risk and liability exposure.
Throughout Michigan, regionalized 911 centers are charged with providing their population a communication link for public safety resources. Typically based within a single county, 911 centers are responsible for providing communication services to law enforcement agencies, fire departments, and emergency medical services. Using a sophisticated network of interwoven technology, 911 centers are able to direct and assist emergency service providers to calls for assistance from land-line based telephone equipment and cellular telephone users.
The 911/Telecommunications Advisory Committee's regular meetings allow members to receive timely information regarding regulatory practices set forth by state legislature, as well as changes in industry standards. In addition, the committee develops effective and efficient protocols for operational processes. For example, it produced the model policy and procedure brochure Public Safety Telecommunicator Selection and Training