Manchester Municipal Risk Management Authority


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MMRMA Publishes Cyber Incident Response Plan, Other Resources for Members
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October 2019
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August 2019
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Legislative Alert: MISS DIG Update

Posted: Wednesday, February 26, 2014

MISS DIG Underground Facility Damage Prevention and Safety Act

Public Act 174 was created to enhance public safety, protect the environment, and prevent the disruption of vital public services by reducing the incidence of damage to underground utilities caused by excavation or blasting activity by providing notices to utility owners and utility operators before excavation or blasting.

The MISS DIG System must be contacted at 800-482-7171, 811, or online at elocate.missdig.org at least 72 hours, but not more than 14 calendar days, in advance of construction. A MISS DIG ticket will be issued. Be specific about the area to be affected by the proposed excavation and retain your ticket number. Excavation must commence within 14 days of the dig start date on the MISS DIG ticket. A new ticket must be obtained if excavation has not occurred within that time frame.

After three business days, inspect your work location for utility markings. If your project requires digging near a marked line, carefully “hand expose” the line with a shovel or other means to verify its exact location prior to beginning the project. Utility markings are an approximation and may not indicate a line's location to the inch. The depth of a utility line is not provided by the utility. Also, check your surroundings for evidence of underground lines that may not have been marked; such as gas meters, telephone pedestals, or electric meters.

Comments Period Has Ended

The Michigan Public Service Commission (MPSC) staff posted proposed revisions to the proposed forms and procedures for implementation of Public Act 174. Interested parties had the opportunity to offer suggestions and comments regarding the revisions through 5 p.m. on March 6, 2014.

Positive Response

All MISS DIG member utility owners are required to participate in the Positive Response program. This tool collects information from utility owners as to the status of a ticket. Excavators can use Positive Response to verify if their ticket has been marked, is clear, or if utilities have yet to respond.

Any member or its authorized locating contractor can obtain the status of dig tickets sent to them by MISS DIG. This information is administered by MISS DIG and is available, with ticket number, online at response.missdig.org or via automated phone system at 800-763-3888. Once the member or the locating contractor determines the status of the ticket (such as clear or marked), they can post that response to the system. The posted status is then attached to the ticket and stored on the Positive Response server. The posted status can then be retrieved by the requester of the ticket via the Internet or by using the interactive voice response (IVR) system via a touch-tone phone.

Utility companies will not mark private utility lines that run from the property to appliances such as gas and electric lines to yard lights, grills, pool and spa heaters, detached garages, workshops, or other similar areas. In addition, customers with irrigation/sprinkler systems or low lighting should also mark their own lines.

Design Ticket Program

An additional component of the legislation is the Design Ticket program. This will enable designers, engineers, municipalities, architects, and consultants to contact the appropriate person at multiple utility companies with one email message to initiate the communication process related to the design stage of projects. Once a utility company receives a Design Ticket, they will have sufficient time to respond to the project requester. This process could save both companies potential costs related to damages or construction delays.

Always Be Aware Of Your Surroundings

  • Look for visible evidence of unmarked utilities
  • Look for changes in depth and direction of utilities during hand exposing
  • Contact MISS DIG if additional assistance is required



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Michigan Municipal Risk
Management Authority

14001 Merriman Road
Livonia, MI 48154
734.513.0300
800.243.1324

MMRMA has been a leader in municipal risk since 1980 and remains committed to meeting the ever-expanding challenges faced by its membership. MMRMA's risk control services are designed to help its members identify, prevent, and mitigate losses through on-site surveys, training, and other services. MMRMA also provides its members with premier claims and legal services, sound financial management, and essential news on the latest developments in public risk management.


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