Manchester Municipal Risk Management Authority

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Upcoming Meetings
04.20.21 Facilities Management Committee Meeting
05.11.21 Technology & Cyber Security Advisory Committee Meeting
06.10.21 Administrative Advisory Committee Meeting
06.11.21 Parks & Recreation Committee Meeting
06.15.21 DPS Advisory Committee Meeting
07.13.21 Technology & Cyber Security Advisory Committee Meeting

Featured Training
04.22.21 Virtual Learning Lab - Ransomware Attacks
04.27.21 Drone Series: Michigan Unmanned Aircraft Systems Act 436 of 2016
05.03.21 Tactical Encounters for Patrol Officers
05.06.21 Tactical Encounters for Patrol Officers
05.11.21 Drone Series: Why do I need a pilot's license to fly a drone?
05.25.21 Virtual Learning Lab - Enhancing Communities Using Internet of Things
05.27.21 Solo Response to Active Shooter
06.22.21 Virtual Learning Lab - Incident Reporting Done Right
07.20.21 Virtual Learning Lab - The Effects of Climate Change and How to Safeguard Your Community

What's New/Hot Topic From MMRMA to You
Updated 3/31/21: Microsoft Exchange Vulnerability
MMRMA recommends members contact their Information Technology staff or service provider to assist in applying any needed Microsoft Exchange updates.

April 2021 Risk Journal
Next in our cyber risk series explores the critical nature of regular hardware and software updates. We also summarize recent additions to our RAP/CAP grant funding for training and certifications in the areas of planning, facilities management, and IT. Plus: some highlights from our first ever Virtual Learning Lab, which took place on March 4.

February 2021 Risk Journal
Our series on cyber risk management continues with a look at the benefits and characteristics of cybersecurity assessments. We also preview MMRMA's Virtual Learning Lab, which offers members remote training and networking remotely the ongoing pandemic.

MMRMA Announces Addition of Three New Employees

Posted: Friday, January 3, 2020

MMRMA Hires New Risk Manager Liz Droppers

MMRMA is pleased to announce the addition of Liz Droppers to the MMRMA staff.  Liz joined MMRMA in December 2019 in the role of in-house Risk Manager. 

Liz has over twelve years’ experience managing a public sector niche sales and risk management team and working with public sector self-insured risk.  She is very familiar with public entities and her past clients include cities, counties and public school districts.  Liz earned a Bachelor’s of science degree in marketing from Indiana University. 

Please join us in welcoming Liz to the MMRMA team.

MMRMA Adds Two New Employees to Claims and Legal Services Team

On January 6, Narrinder Phalore joined the Claims and Legal Services Department as a Senior Claims Adjuster.  Narrinder has extensive experience in the insurance industry adjusting claims.  She has also worked as a claims manager and a project manager.  Narrinder is experienced in managing complex litigated claims, establishing departmental procedures and claims handling guidelines, and providing oversight of third party administrators.  She has also been involved in implementation of electronic document management systems and is experienced in IT Agile Methods.  Narrinder will replace Gloria Winfrey, whose retirement takes effect January 31, 2020.

Narrinder has a Juris Doctorate from the Detroit College of Law and is a licensed independent adjuster in Michigan and in 19 other states.

Brittney Childress joined MMRMA as a Claims Adjuster on January 13.  Since 2013, Brittney has worked in various positions managing and resolving claims.  She has experience evaluating, investigating, and negotiating claims settlements related to auto claims, ranging from moderate to complex claims.  Brittney has also been involved in handling product liability claims throughout the United States. Most recently, Brittney worked as a recovery specialist dealing with claimants, customers, attorneys, and others in handling claims from filing to closure, in concert with coverage and policy limits and claims best practices.

Brittney possesses an Associate’s degree in Accounting from Baker College and has a Michigan Independent Adjuster’s license.

Please join us in welcoming Narrinder and Brittney to MMRMA.


Filling these roles allows us to continue serving members effectively. It also reflects MMRMA’s commitment to succession planning as part of our overarching strategic objectives for the organization. 

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Michigan Municipal Risk
Management Authority

14001 Merriman Road
Livonia, MI 48154

MMRMA has been a leader in municipal risk since 1980 and remains committed to meeting the ever-expanding challenges faced by its membership. MMRMA's risk control services are designed to help its members identify, prevent, and mitigate losses through on-site surveys, training, and other services. MMRMA also provides its members with premier claims and legal services, sound financial management, and essential news on the latest developments in public risk management.


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